The Al Ghazal Customer Happiness Center in Dubai is a trusted destination for all Emirates ID services. The center is well-organized into different sections to ensure a smooth and efficient experience for all visitors.
Al Ghazal Center Sections
Male Service Department: A dedicated section for male customers, ensuring privacy and efficiency in handling all Emirates ID-related tasks.
Female Service Department: A separate area designed specifically for female customers, providing a comfortable and private environment for all identity-related services.
Check you Emirates ID Status now

Services Offered by Al Ghazal Center Dubai
The Al Ghazal Customer Happiness Center in Dubai provides a comprehensive range of services related to Emirates ID cards. Here are the key services offered at the center:
- Fingerprint Capture: Essential for the issuance and renewal of Emirates ID cards, ensuring accurate identity verification.
- Issuance of a New ID Card: Assistance with the application process for obtaining a new Emirates ID card.
- ID Card Renewal: Efficient services to help you renew your Emirates ID card before it expires.
- ID Card Replacement: Support for replacing lost or damaged Emirates ID cards.
- Exemption from Late Fines: Services to help you apply for exemptions from late fines under certain conditions.
- Customer Service: Dedicated staff available to answer any questions and resolve issues related to your Emirates ID.
- Card Collection: Convenient options for collecting your Emirates ID card once it is ready.
- Urgent ID Card Printing Service: Fast-tracked service to print your Emirates ID card urgently, reducing wait times.

Al Ghazal Emirates ID Center Timing & Location in Dubai
The Al Ghazal Customer Happiness Center is located in the heart of Dubai’s Al Bida area, specifically on 2nd December Street within the Al Ghazal Mall.
Opening Hours:
- Monday to Thursday: 07:00 AM – 05:00 PM
- Friday: 07:30 AM – 12:00 PM and 02:30 PM – 06:30 PM
Appointment Hours:
From 09:00 AM to 03:00 PM, the center operates by appointment only.
