If you are waiting for the physical copy of your Emirates ID, you can track its delivery status through the Emirates Post website or their official app.
To do this, log in to your account and enter your tracking number or Emirates ID number in the tracking section. Moreover, you have the option to collect your ID from the nearest Emirates Post office or pay for the delivery service to have it sent directly to your home or workplace.
Here is a step-by-step guide on how to track your Emirates ID using Emirates Post.
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How can I track my Emirates ID in Emirates Post?
To effortlessly monitor the delivery status of your Emirates ID by Emirates Post in Sharjah, Abu Dhabi or all over of UAE, follow these simple steps:
Visit the Emirates Post Official Tracking Website.
After applying or renewing your Emirates ID, you’ll get a unique tracking number via SMS or email from the Federal Authority for Identity, Citizenship, Customs, and Port Security (ICP). Enter the tracking number accurately into the specified field on the Emirates Post tracking page.

Once you’ve entered your tracking number and clicked the ‘Submit’ or ‘Check’ button, the website will provide the current status of your Emirates ID delivery. Here’s what some common statuses mean:
- “In Transit”: This status indicates that your ID is currently en route to the designated post office for delivery.
- “Out for Delivery”: If your ID shows this status, it means that it’s in the possession of the delivery personnel and should be arriving at your location shortly.
- “Delivered to Post Office”: In this case, your ID has been successfully delivered to the designated post office and awaits your collection. To pick it up, you’ll need to present your notification slip or SMS along with a valid photo ID.
- “Delivery Attempted”: If a delivery attempt was made but unsuccessful, you’ll see this status. Depending on the circumstances, a second delivery attempt may be made, or you might need to arrange for collection.
Emirates ID Tracking Through Emirates Post App
Managing your Emirates ID delivery is now easier than ever with the Emirates Post mobile app. Available for download on the Google Play Store, Apple Store, or directly from the Emirates Post website, this app puts tracking and managing your ID delivery at your fingertips.
- Start by downloading the Emirates Post app from the Google Play Store, Apple Store, or directly from the Emirates Post website.
- Once the app is installed on your device, register yourself within the app using your personal details.
- After completing the registration process, log in to the Emirates Post mobile app using your credentials.
- Upon logging in, locate the option to track deliveries and enter your unique tracking number provided by Emirates Post.
- After entering the tracking number, the app will display a detailed timeline of your Emirates ID delivery status.
From the app, you can manage various aspects of your Emirates ID delivery, such as viewing delivery timelines and finding collection points.
Emirates Post Mobile Number & Location
If you need assistance or have any queries regarding Emirates Post services, you can reach out to their customer support team through various channels:
Phone: Call 600 5 99999 to speak directly with a customer service representative.
Email: Send an email to [email protected] to get support via email.
WhatsApp: You can also reach out to Emirates Post on WhatsApp (+971 600 599 999) by sending them a message.
Head Office Hours:
- Days: Monday to Friday
- Hours: 9:00 AM to 5:00 PM