How To Dispute A Traffic Fine In Dubai in 2025

Receiving a traffic fine can be frustrating, especially if you believe it was unjustified. In Dubai, occasional errors can occur, whether from machines or human oversight. If you receive a traffic fine SMS and think it’s a mistake, you have the right to raise an objection. 

Knowing how to dispute a traffic fine in Dubai is essential for ensuring that you are not unfairly penalized. In this guide, I will walk you through the process of disputing a traffic fine, detailing the steps to take with the Dubai Police, the necessary documentation, and tips for presenting your case effectively. 

Whether it’s a fine for a traffic violation or a parking infraction, understanding how to understand the dispute process can help you achieve a fair resolution.

Step by Step Process for Dubai Police Fine Dispute

To dispute a traffic fine in Dubai, you need to submit your complaint in person, as the process cannot be completed online. You can use online methods to dispute traffic fine in Abu Dhabi. You can choose one of the following options to contest traffic fine in Dubai:

1. Filing a Complaint

• Visit in Person: Go to the General Directorate of Traffic headquarters in Al Barsha or the nearest Dubai Police station to file your complaint. Ensure you bring all relevant documents, including your Emirates ID, driving license, and fine details.
• Call to Initiate: Start the complaint process by calling +971-4-606-3555 for general inquiries or +971-4-311-1154 for Barsha Traffic inquiries. Note that a written complaint must follow any telephonic complaint.

2. Committee Formation

After submitting your complaint, a review committee is formed. This committee includes:

• Six government representatives
• Two traffic control officers
• A deputy general from the traffic department
• A financial supervisory general headquarters of Dubai Police representative
• A fines officer
• A legal affairs representative

The committee reviews your case and makes a decision based on the provided information.

3. Traffic Prosecution Department

If you disagree with the committee’s decision, escalate the matter by paying AED 20 to have your case reconsidered by the court with the assistance of the Traffic Prosecution Department.

Present your case in court on the assigned date, providing all necessary details. The court’s decision is final and cannot be contested further.

Additional Contacts for Information

• Deira Traffic Department: +971-4-606-3555 (Opposite Terminal 2)
• Barsha Traffic Department: +971-4-311-1154